Job Title: Shelter Stabilization Staff, The Dalles 

Why work at MCCAC? 

Mid-Columbia Community Action Council (MCCAC), located in heart of the beautiful  Columbia River Gorge, serves Hood River, Wasco and Sherman Counties. MCCAC  offers programs and services to ensure our most vulnerable community members  have access to healthy, safe, stable and affordable housing. This is accomplished  through our housing, energy/utility payment assistance and weatherization  programs. MCCAC’s mission is to build a better future for our community through  partnership and equity-centered programs that prevent and eliminate poverty and  houselessness.  

Job Purpose:  

Shelter Staff play a key role in working to promote stabilization and safety for  shelter guests. In addition to maintaining Pallet Shelter Site and supporting guests  to follow program guidelines Shelter staff will collaborate with guests on housing  planning to transition to permanent housing. This will be accomplished through  partnership with outreach and housing service providers, culturally specific  organizations and community-based organizations to ensure that individuals and  families experiencing houselessness have access to the resources need to regain  and maintain housing stability. MCCAC housing assistance programs promote  stability and racial equity through advocacy, empowerment, financial and tenant  education, employment and skill building, and coordination of supports and  services which enable households to improve their economic and housing stability 

Duties, Tasks, and Responsibilities: 

Program Administration 

• Shelter Staff work designated shifts, accompanied by another Shelter Staff,  Shelter Operation Manager or Volunteer. 

• Intake guests into Shelter as needed. 

• Follow crisis response protocols and document incidents  

• Maintain knowledge of and practice current CDC and other health authority  guidelines to ensure the health and safety of shelter 

• Support shelter guests in following guest agreements

• Assist with Pallet bi-weekly health and safety inspections of Pallet Units • Provide case management and linkage to basic needs resources such as  food boxes and hygiene supplies 

• Link program participants to all available community resources that will  assist in housing stability and increase household income. 

• Coordinate services to Black, Indigenous and People of Color and LGBTQ+  community members through partnerships with culturally specific  organizations and other organizations providing services specific to these  community members 

• Utilize Harm Reduction, Trauma Informed Care, Rapid Rehousing and Housing  First approaches to serve clients 

• Assist in connecting clients with employment related resources Program Compliance 

• Enter client specific data into the Homeless Management Information System  data base system, for tracking and reporting purposes. 

Knowledge, Skills, and Abilities: 

• Skills, knowledge and demonstrated abilities in areas of emergency shelter  services, housing services, street outreach, client advocacy, equity and racial  justice and homeless service delivery  

• Excellent oral and written communication skills 

• Organized, accurate and concise with attention to detail 

• Excellent team building and problem-solving skills 

• Proficiency in Microsoft Office platforms. Homeless Management  Information System (HMIS) experience a plus. 

• Bilingual a plus. 

Qualifications: 

• Degree in a field with demonstrated relevance to mission a plus (for example,  social welfare, public administration, social work. human services). Minimum  of High School diploma or GED equivalent required.  

• Experience in homeless or social service programs 

• Knowledge of current best practices related to housing and homelessness Position Details: 

• This position is rated as active with frequent kneeling, stooping, bending, and  sitting, regularly requires the individual to lift 30 pounds 

• The duties outlined in this job description are not all inclusive and additional  duties and tasks will be assigned as required. 

• Some overnight shifts may be required. 

• MCCAC is an equal employment opportunity provider.  

• Location: The Dalles

• Fair Labor Standards Classification: Full-Time, Exempt 

• Reports to: Shelter Operations Manager 

Salary and Benefits Information 

• 40 Hours a week; $19.26 per hour 

• Benefits: MCCAC offers an excellent benefits package including Blue Cross medical insurance with the agency covering 90% for employees and dependents. Dental and vision coverage. Life insurance, 401k, paid vacation and sick leave. 

To Apply 

Submit resume and cover letter to rmendoza@mccac.com. Cover letters should include why you are uniquely qualified to serve in the position and what strengths you would bring to the role.  

Veterans, people of color and people with lived experience of houselessness are encouraged to apply. 

Position will remain open until filled.